Shipping policy

Shipping Policy:

Welcome to Drenched, where your activewear dreams come to life! We are committed to providing you with a seamless shopping experience, starting from the moment you place your order to the exciting arrival of your Drenched products. Here's everything you need to know about our shipping policy:

 

1. Order Processing:

- You can pay through Cash on Delivery.

- All orders are processed within 4-7 business days.

- Orders placed on weekends and/or national holidays will be processed on the next business day.

2. Shipping Costs:

- We charge Rs.200 on all orders under the value of Rs.3,999.

- We offer free shipping on orders over 3,999 for our valued customers.

3. Tracking Your Order:

- Once your order is shipped, you will receive a confirmation email with a tracking number.

- Use this tracking number to monitor the progress of your delivery online.

4. Order Changes and Cancellations:

- If you need to make changes to your order or cancel it, please contact our customer support team within 24 hours of placing your order. Once the order is shipped, changes cannot be made.

- While we strive to deliver on time, please understand that occasional delays due to unforeseen circumstances might occur. We appreciate your patience in such situations.

5. Missing or Damaged Items:

- If your order is missing items or if you receive damaged products, please contact our customer support team immediately. We will promptly assist you in resolving the issue.

 

Thank you for choosing Drenched. Your satisfaction is our priority, and we are here to make sure your activewear shopping experience is as delightful as wearing our products. If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at info@drenched.com.pk or +92 331 7777955 . Happy shopping!